MEMBER SERVICES REPRESENTATIVE Full-Time Hours: Mon-Fri, 8:00 AM - 4:30 PM Benefits: Competitive Pay, Medical, Dental, Short and Long Term Disability, Life Insurance, 401(k) + match, Holidays, PTO, Tuition Reimbursement and more MLEC is looking for a Member Services Representative to join our team. Staff will be responsible for performing various customer service duties pertaining to the cooperative's many services. The position provides assistance to the Billing and Member Services Team. - Staff will assist Operations with new service requests, payments, gathering and sending required information, creating the account in the billing system scheduling, taking appointments and related follow up - Answer telephone, mail, e-mail and in-house inquiries - Process reconnects and disconnects of services To be successful in the role, you need to have a High School diploma or equivalent and advanced training in office related work of at least one year. You must have a valid Minnesota driver's license. Cooperative or utility industry experience is preferred. You must have strong aptitude in written and verbal communication, proficient computer and key board skills, and Microsoft Office skills, in particular Excel and Word. You must be able to maintain courteous relationships with Cooperative members and be teamwork oriented. To apply - go to www.mlecmn.net/career-opportunities or send resume and cover letter to MLEC, Mary Ward, PO Box 230, Aitkin, MN 56431 mward@mlecmn.com MLEC Applications accepted through Monday, May 9, 2022 Mille Lacs Energy Cooperative A Tochstone Energy Cooperative MLEC is an Equal Opportunity Employer. MEMBER SERVICES REPRESENTATIVE Full-Time Hours: Mon-Fri, 8:00 AM - 4:30 PM Benefits: Competitive Pay, Medical, Dental, Short and Long Term Disability, Life Insurance, 401(k) + match, Holidays, PTO, Tuition Reimbursement and more MLEC is looking for a Member Services Representative to join our team. Staff will be responsible for performing various customer service duties pertaining to the cooperative's many services. The position provides assistance to the Billing and Member Services Team. - Staff will assist Operations with new service requests, payments, gathering and sending required information, creating the account in the billing system scheduling, taking appointments and related follow up - Answer telephone, mail, e-mail and in-house inquiries - Process reconnects and disconnects of services To be successful in the role, you need to have a High School diploma or equivalent and advanced training in office related work of at least one year. You must have a valid Minnesota driver's license. Cooperative or utility industry experience is preferred. You must have strong aptitude in written and verbal communication, proficient computer and key board skills, and Microsoft Office skills, in particular Excel and Word. You must be able to maintain courteous relationships with Cooperative members and be teamwork oriented. To apply - go to www.mlecmn.net/career-opportunities or send resume and cover letter to MLEC, Mary Ward, PO Box 230, Aitkin, MN 56431 mward@mlecmn.com MLEC Applications accepted through Monday, May 9, 2022 Mille Lacs Energy Cooperative A Tochstone Energy Cooperative MLEC is an Equal Opportunity Employer.