HER VOICE Dawn M. Hines BUSEESS Personal Banking Officer Baxter Location Family My husband, Donny., and I have been married for 32 years and have made the Lakes Area our Something that might surprise your colleagues? I love to sing karaoke! I used to sing for weddings and funerals. home all our lives. Our daughter, Kaitlyn, is married with two children. My older daughter, honna, passed away in 2018 at the age of 33. Favorite part of your job? I love meeting new people and developing relationships, and that is a big factor that drew me to Frandsen Bank, where strong relationships with our customers is a core value. I have always loved helping people, and now I am able to help them reach their financial goals. I feel that number of years. I later became a Ican make a difference in my customers' lives through my role as an advisory banker. What was your work journey to where you are now? I tarted my banking career in 1987 as a teller and worked for local community banks for a lender for a mortgage company then owned by current Frandsen banker Chris Boelter. After the real estate crash of 2008, What do you like most about the company you work for? Frandsen is a larger bank with a small-town feel-in short, we are big enough to help but small enough to care. I especially appreciate the company culture and mission of determining needs, developing relationships, and delivering solutions. I took a break from banking and worked at the local license bureau for a few years. Then, in 2013 I received a call from Jim Kraft, who was market president of Frandsen Bank at the time and with whom I had worked previously at a diffrent local bank. Frandsen was creating a position for a commercial loan processor and he offered me the job. I joined Frandsen and have performed several roles here since then, including customer service rep, personal banker, CSR causes-the Polar Plunge supervisor, and now personal banking officer. When you are not at work, what are you doing? My husband and I keep busy raising money for our favorite for Special Olympics every winter and the Minnesota Teen and Adult Challenge Fishing Tournament every summer. The rest of the time, you can find us fishing, bowling, or playing cornhole! FRANDSEN BANK & TRUST Frandsen Bank and Trust 35470 Co Rd 3, Crosslake, MN | 218.692.2455 FRANDSEN BANK & TRUST 24110 Smiley Rd, Nisswa, MN | 218.963.3316 7429 Excelsior Rd, Baxter, MN | 218.855.1320 frandsenbank.com Member FOIC HER VOICE Dawn M. Hines BUSEESS Personal Banking Officer Baxter Location Family My husband, Donny., and I have been married for 32 years and have made the Lakes Area our Something that might surprise your colleagues? I love to sing karaoke! I used to sing for weddings and funerals. home all our lives. Our daughter, Kaitlyn, is married with two children. My older daughter, honna, passed away in 2018 at the age of 33. Favorite part of your job? I love meeting new people and developing relationships, and that is a big factor that drew me to Frandsen Bank, where strong relationships with our customers is a core value. I have always loved helping people, and now I am able to help them reach their financial goals. I feel that number of years. I later became a Ican make a difference in my customers' lives through my role as an advisory banker. What was your work journey to where you are now? I tarted my banking career in 1987 as a teller and worked for local community banks for a lender for a mortgage company then owned by current Frandsen banker Chris Boelter. After the real estate crash of 2008, What do you like most about the company you work for? Frandsen is a larger bank with a small-town feel-in short, we are big enough to help but small enough to care. I especially appreciate the company culture and mission of determining needs, developing relationships, and delivering solutions. I took a break from banking and worked at the local license bureau for a few years. Then, in 2013 I received a call from Jim Kraft, who was market president of Frandsen Bank at the time and with whom I had worked previously at a diffrent local bank. Frandsen was creating a position for a commercial loan processor and he offered me the job. I joined Frandsen and have performed several roles here since then, including customer service rep, personal banker, CSR causes-the Polar Plunge supervisor, and now personal banking officer. When you are not at work, what are you doing? My husband and I keep busy raising money for our favorite for Special Olympics every winter and the Minnesota Teen and Adult Challenge Fishing Tournament every summer. The rest of the time, you can find us fishing, bowling, or playing cornhole! FRANDSEN BANK & TRUST Frandsen Bank and Trust 35470 Co Rd 3, Crosslake, MN | 218.692.2455 FRANDSEN BANK & TRUST 24110 Smiley Rd, Nisswa, MN | 218.963.3316 7429 Excelsior Rd, Baxter, MN | 218.855.1320 frandsenbank.com Member FOIC